Chargeback Management Archives - FeeFighters

Category Archives for "Chargeback Management"

Chargeback Rebuttal Process

Credit cards are a convenient method of payment for consumers, so much so that many people no longer carry cash for everyday purchases. Businesses have been supportive of providing this convenient payment method for their goods and services. However, the system is not perfect, and consumers will report issues to their banks when transaction errors […]

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Chargeback Prevention 101

Chargeback fraud and customer disputes are an unavoidable reality for merchants who process credit cards, including card-not-present transactions. These issues have the potential to create a near-constant source of lost revenue that is extremely frustrating and expensive for business owners. Not only do you lose a sale, but your business also has to absorb a […]

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Chargeback Fraud

Chargeback fraud is a type of online fraud that is a growing concern among business owners, especially online merchants. Merchants are the ones who pay the cost of this pervasive and ever-increasing risk to sales and to the business’ bottom line. What is online fraud? Online fraud can range from identity theft to a purchase […]

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What are Chargebacks?

Merchants will often come across a term called “chargeback” and it is often integrated into the payment set up. It is important to understand what a chargeback is, how it works, and what role it has to play in your day-to-day routine. Chargebacks Explained: What is a chargeback, and why do they get issued and […]

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[Weekly Kick] What is a Chargeback?

Tis the season for…chargebacks. What exactly is a chargeback, and what happens when one occurs? More importantly, what should you as a merchant do to deal with chargebacks and how can you prevent them in the future? Sean answers these questions in this week’s FeeFighters Weekly Kick.   What is a Chargeback Video Transcript: This kick […]

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Chargeback Ratio

Your chargeback ratio is the number of chargebacks divided into the number of total credit card processing transactions.  If your chargeback ratio gets too high your merchant account could get restricted. For example there could be a reserve, or your account could get canceled. Different underwriters choose to calculate chargeback ratios in different ways. Some will look atHow old an account […]

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Chargeback

Merchant account chargebacks are a giant pain and are best avoided.  When a customer sees a charge that she doesn’t recognize on her card statement she can call the credit card company (issuing bank) and dispute the charge.  When that happens it is a chargeback. The credit card company will send notice to the credit […]

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37signals on how to limit chargebacks

Earlier this year the guys at 37signals wrote an informative post about how they limited chargebacks. In it they shared their history of changes that reduced chargebacks little by little. This culminated in an innovative idea to create a website that explained 37signals’ charges to their customers. The URL of this site was then used as […]

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