Chargeback Management Archives - FeeFighters

Category Archives for "Chargeback Management"

Chargeback Rebuttal Process

Credit cards are a convenient method of payment for consumers, so much so that many people no longer carry cash for everyday purchases. Businesses have been supportive of providing this convenient payment method for their goods and services. However, the system is not perfect, and consumers will report issues to their banks when transaction errors […]

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Chargeback Prevention 101

Chargeback fraud and customer disputes are an unavoidable reality for merchants who process credit cards, including card-not-present transactions. These issues have the potential to create a near-constant source of lost revenue that is extremely frustrating and expensive for business owners. Not only do you lose a sale, but your business also has to absorb a […]

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Chargeback Fraud

Chargeback fraud is a type of online fraud that is a growing concern among business owners, especially online merchants. Merchants are the ones who pay the cost of this pervasive and ever-increasing risk to sales and to the business’ bottom line. What is online fraud? Online fraud can range from identity theft to a purchase […]

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The Chargeback Process

One of the situations merchants dread the most is the dreaded chargeback. Seemingly out of nowhere, the credit card company wants to take back money for goods or services already provided. Is the customer right – did someone at the company fail to fulfil their obligation to serving the customer? Was there a transaction or […]

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What are Chargebacks?

Merchants will often come across a term called “chargeback” and it is often integrated into the payment set up. It is important to understand what a chargeback is, how it works, and what role it has to play in your day-to-day routine. Chargebacks Explained: What is a chargeback, and why do they get issued and […]

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Chargeback Ratio

Your chargeback ratio is the number of chargebacks divided into the number of total credit card processing transactions.  If your chargeback ratio gets too high your merchant account could get restricted. For example there could be a reserve, or your account could get canceled. Different underwriters choose to calculate chargeback ratios in different ways. Some will look atHow old an account […]

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Chargeback

Merchant account chargebacks are a giant pain and are best avoided.  When a customer sees a charge that she doesn’t recognize on her card statement she can call the credit card company (issuing bank) and dispute the charge.  When that happens it is a chargeback. The credit card company will send notice to the credit […]

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